This year Gambling Harm Awareness Week  (GHAW) 19 – 25 Oct 2020 is focusing on knowing the signs of gambling harm.

Clubs play a leadership role, anticipate change and take pro-active measures to provide their gaming services in a professional and responsible manner in keeping with community expectations.

The vast majority of people who play poker machines enjoy their experience, however there are a small number of people for whom gambling is no longer enjoyable.

In the ACT a range of measures are in place to help prevent people becoming problem gamblers and to assist those for whom gambling has become a problem.

Club staff are trained in the Responsible Conduct of Gambling and there are Gambling Contact Officers in each club venue. There is also information displayed in club venues to ensure patrons who are experiencing a problem with gambling know where to go to seek help.

Gambling Contact Officers are able to spend time with a patron and work out how the venue can provide support to them and their families – ideally this is done through the self exclusion program and providing referrals to a variety of support services including the ACT Gambling Counselling Support Service.

Clubs believe there should be a multi-faceted approach to problem gambling – recognising that it is a human problem requiring a human solution.

ClubsACT supports sensible, effective and evidence-based approaches to dealing with problem gambling.

For more information on knowing the signs of gambling harm, go to